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Windows desktop application design (three screens) for San Jose Water Company
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The Windows desktop application allows a user to file a geographic data error correction report for the San Jose Water Company Geographic Information System (GIS) Group. San Jose Water Company is an investor owned water utility located in San Jose, CA USA. We are the type of company that will provide the water that comes out of your faucet/shower/hose/etc. We are _not_ a water bottler like Alhambra or Arrowhead.
Ideeën voor stijl/thema
We like design of the center part (the orange/blue area) of the current application. However we are happy to look at completely different options. *************************************************************************** Here are our own criticisms of the current design (things we don't really like about the current design): What we'd like to see done: ***Screen 1*** We like the center piece of screen 1 (with the colors). Things about screen 1 that we don't like: a) Icons - we'd like better icons b) "See My Pending Tickets" is a link that goes to a web page. That's fine. However the location of the link looks like it was an afterthought (and it actually was). We'd like that to fit into the overall design. Probably on every page. c) There's a lot of white space. We'd like to get rid of a lot of that white space. d) The "what's the change" wording I think makes sense. However it may not be necessary. However it does follow the them of using the word "what" in every page. But the wording could be moved somewhere else/reduced, etc. We're definitely not tied to its current location and its size, etc. e) We really don't like the size of the "next" button nor its style ***Screen 2*** We like the functionality of this page. But overall the design isn't very good. One of the challenges we have is that _not_ every attribute is required (unless you are creating a new graphic - Screen 1 > what changed > create a new feature). However the current interface doesn't make that all that clear. We have been thinking about possibly using tags instead (see attached). Each tag would have a different attribute name. As the user selected a tag (made it active), the respective attribute would appear at the bottom of the screen. Since the "Asset ID" is always required (unless you are creating a new graphic - Screen 1 > what changed > create a new feature); we thought that the Asset ID would always be at the bottom. Other changes with Screen 2 include: 1) We'd like more consistent icons for the missing data and the information icon. 2) We'd like more consistent icons with the right hand side tools (capture image, draw, etc.) If the icons are good enough, we may not even need words with the button. 3) The "Next" and "Back" button designs are not very good 4) We're not married to the current layout proportions. However we do need the functionality to remain. 5) We'd like more consistency with Screen 1 and the other screens. Right now Screen 1 looks one way and that design hasn't been carried onto the other screens. 6) We'd likely want to include a sample image in the screenshot side so that the user has a better idea of what we're looking to have in the screenshot area. Basically a demonstration image. 7) It would be great if there was a better way to deal with the scrollbars on the screenshot side. ***Screen 3**** 1) We'd like better "Back" and "Submit" buttons 2) We'd like the design from Screen 1 to carry over to Screen 3 3) The reporting, albeit alright, isn't that graphically pleasing. But if there was a way to better create a report, that would be great. Note that we're mixing the selected values from Screen 1 (What Changed, Change Type, and Change Requested) with the values from Screen 2. Maybe there should be some distinction between the two. Just a thought. ******************************** Final Notes: In the end we do like the orange/blue design of the first page. But we are not adamant about keeping the design. If a better design is available, we'd love to see the ideas. In the end, as long as all of the functionality is incorporated into the new design, the application can look very different. What's most important to us is that there's continuity among all of the screens. In other words, all screens look like they are part of the same application.
Kestrel (formally known as Honey Badger)
Background on existing desktop application: We are developing a Windows desktop application that internally we're calling "Honey Badger" (for the time being - will likely be changed to "Kestrel"). The goal of the application is to give our users the ability to file data errors about our geographic data. Here's a quick walk-through of the application (I've also attached screenshots of the current interface). ***Screen 1*** The user picks the type of geographic data that needs to be fixed. Under "what is it", is a drop-down of all of the different types of data that can an error filed against it. For "what changed", the user can either say they want to change an existing feature or create a new feature For "what to do", the user can pick the appropriate actions. ***Screen 2*** After hitting the "Next" button, the user can provide the attribute information that needs to be updated. The _only_ required column is the asset ID. In addition to the attribute information, the user can optionally take a screenshot of the area and annotate. This helps us better understand the necessary change. Depending on the asset selected on Scree 1 under "what is it", the attributes that appear on Screen 2 will change. In other words, the attribute data will change depending on the type of asset. The attributes for a line valve (Valve Type, Number of Turns, etc) would be different than the attributes for a cathodic anode (Make, Type Size) ***Screen 3**** Shows you a summary of the change report that the user is creating. In this screen the user also has the ability to file a report for themselves or on behalf of someone else. This is useful if the person that found the issue doesn't have a computer. The person can instead write the issue down and hand the piece of paper off to a clerical person. The clerical person can then create the issue for the original person. **************************************************************************** If interested in the current application layout, I've attached it to this ticket. We've not tested how it works outside of the corporate network, but I believe you should at least be able to see each of the three existing screens and functionality. This is a Windows only application.
Wat te vermijden
Nothing that I can think of. Note that this is an enterprise application for almost 400 employees. Not sure that's a comment as to what should be avoided. But it might help with understanding the intended audience.
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We denken dat wedstrijden een geweldige manier zijn om design te krijgen.
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