Our company had a very difficult time working with this Designer. First, we clearly were operating on two totally different time zones which made interaction impossible. Every communication and / or change took 12 hours before there was a response. Additionally, English was not this designer's first language and very simple words in English were consistently misspelled and left uncorrected, regardless of the number of times we asked for a correction. And finally, the designer clearly became annoyed by requests for changes or revisions. 99designs stepped in and immediately assigned us a new designer who was fantastic. We applaud 99designs as a company to help us.